Faq

Please see the terms and conditions and the privacy policy at the end of the website.

Shantaa is a small family-owned resort. The maximum number of guests that we can take at one time is about 40–60 guests only. If you would like to stay away from the crowd, Shantaa should be on the top of your list. Many guests just come here to be lazy. So what to expect is to have some more lazy days. If you feel a bit more adventurous, you can go out and explore the island on your own. Making yourself at home here is a good start.

The main differences are the size, interior design, and purposes.

• A Shantaa Villa has 2 queen sizes beds which is good for 2-3 people. Or a family with 2 small kids is also OK. 
• A Shantaa Sweet is designed for a couple. That is why we call it “Sweet”, not Suite. 
• A Shantaa Extra Sweet is a larger version of a Shantaa Sweet with living corner inside, good for 2-3 people.
• A Shantaa Double Sweet is a twin villas unit. It has 2 bedrooms which is good for 4 people.

(Please see more details here)

We have a safety deposit box in each room, size H200 x W 450 x D 400. Please keep your valuables in the safe box. 

**Shantaa will not be responsible for any loss.**

Baby cots are available on request in a limited amount. Parents could bring their own if preferred. Please do not hesitate to let us know if you need anything for your baby. We will see what we can find for you.

Beaches are dedicated as common areas. All Sweets and Villas are located on the higher ground to get the better view. Shantaa Sweets are nearer to the south beach. Shantaa Extra Sweet and Shantaa Double Sweets are located near the north beach. Sweets number 5 is only 30-40 meters away from the south beach. The Villa number 1 is about 200 meters away from the south beach but it is only 30-40 meters away from the north beach. 

Shantaa actually has 2 small beaches, the north beach, and the south beach. Moreover, Shantaa also has a private canal on the north side. At the south edge of Shantaa there is a community pier. If you could walk across the pier, you will get to the extended section of the same beach. This ‘Tapao’ Beach is quite long and sandy. You can walk as far as you’d like. The north beach maybe not an ideal for swimming but it is great for snorkeling, relaxing and sunbathing

All payments must be made in Thai Baht (THB). Major currencies could be exchanged at the desk. Shantaa does not accept traveler's cheques or personal cheques.

There is no road connects to Koh Kood from the mainland. Koh Kood is the last island of the east. It is quite far from the mainland. The ferries and speedboats are available and usually take about 1 – 1.5 hour to get to the island, depending on the wind and tide on that day. There are several boats per day. Ferries are operated all year long. But the schedule can be changed without prior notice. There are small roads on Koh Kood that connects many places on Koh Kood together.

Shantaa restaurant is among the best places to eat on Koh Kood. There are many standalone restaurants outside, mostly serves local food. Many standalone local restaurants might not take credit cards. Please have your cash ready before going out.

Koh Kood is a large island and is mostly still covered by plantations and forests. There are several places that many travelers like to visit such as local small villages, beaches around the island, and waterfalls. (Please see more information at "Activities") 

Shantaa can help you organize some trips. Please contact us at the reception desk.

There are several ways to get from Bangkok to Shantaa, by bus, by plane, and by private car. 

-For the bus, please contact the bus authority for further information. 

-For the plane, please visit www.bangkokair.com or call 1771 for their updated schedule. 

-For a private car, Shantaa can help you arrange it. The traveling time is about 5 hours. Once you get to the pier in Trat, you will need to connect to a boat/ferry. Boats generally take about 1.0-1.5 hours, depending on the weather condition. There are several boats to Koh Kood daily. If you miss the last boat, you will have to spend a night in Trat town and catch the next boat the next day. Please check for the boat schedule before you make your travel plan. (Please see "How to get to Shantaa")

Koh Kood is still naturally intact. So basically, Shantaa was built in the wild. Bugs and small wild animals should be expected. And hence, sand flies should be expected on the beach. If you are allergic to their bites, you should avoid lying or walking on the dry part of the beach, especially at dusk, and use protective insect repellent. Mosquitoes should also be expected, especially after rain and in the early evening on days with no winds. Applying mosquito repellant is always a good idea to keep all bugs away. The mosquito repellants are known to work well with sand flies too. Mosquitoes usually clock in around the evening time. Gecko is a common type of regular visitor at Shantaa. Gecko eats bugs and light attracts bugs. To avoid any encounter, it is a good idea to turn off all unnecessary lights at night to keep away the bugs, hence, the geckos.

There is a hospital in Koh Kood. If you need any medical assistance, please let us know. Hospital is just a few minutes away.

There is a convenience store very close to Shantaa, "GOODS MARKET". Open daily at 8.00 am—9.00 pm. It is only a minute away by foot.

The best time to visit Koh Kood is from the beginning of October till the end of May. Around the end and the beginning of the year, the weather is relatively cooler and mostly sunny. The weather is warmer from the end of February. A visit is still convenient during raining season. However, please check the weather forecast before travel. The weather is hard to say around the rainy time.

Oct.-early Feb: Cooler weather, high tide during the daytime.

Late Feb.-Apr: Warm weather, high tide during the night time.

May-Sept: Rainy season.

The sea water is warm enough to swim all year round.

Please check the weather at www.tmd.go.th, for the eastern part and Trad province.